The overall mission of the project was to determine possible use cases for voice assistants for the insurance industry of a large german insurance company. We built several prototypes and invited possible customers to test our solutions on a regular basis to collect early feedback. We built five solutions in total, one of which can now be found in the Alexa Skill store. The other skills were for internal use only. After being the sole developer at the start, I later managed a small team of two developers to develop our skill prototypes.
Challenges 🔗
- Sector regulations
- Communication with different stakeholders
- Convince insurance stakeholders to develop in a public cloud
- Integrate insurance services from “the old world”
The project became a huge success. I enjoyed it very much. Alexa was new technology for most of us, but we quickly gained traction and were able to onboard more developers.
My Contribution 🔗
- Design, develop and present software solutions
- Create cloud infrastructure as IAC with Terraform
- Project documentation using Confluence and JIRA
- Consult on IT architecture and solutions
- Technical Lead
- Communication with different stakeholders